Success Stories
Design and Renovation Company
From the outside this business appeared to be flourishing. Established since 1995, it was the winner of an Australia-wide industry award for best design in 2003 and is very well known.
Over the years of operations, however, the challenges of business operation were getting the better of the owner. Staff and suppliers were taking advantage of her kind nature, leading to financial loss, chronic cash flow problems and an increasing abuse of her most precious resource – time. Changes to the market, consumer confidence and competition were taking their toll on revenue and she didn’t have the energy to fight back.
Since working with thrive business solutions this business has begun to undergo a major transformation. Time management was (and still is) a major issue, so a number of initiatives have been initiated to improve time usage. More importantly, however, the business owner has started to place a greater (monetary) value on the use of her own time. This has lead to changes in pricing structure.
The contracting a sales and design representative has added significant support to the business through the addition of additional enthusiasm, diversification of skills and experience and an significant extension of the catchment area covered by the business. The development of joint marketing plans with builders and designers is beginning to show results.
By having a greater feeling of support and the presence of a consultant that has a genuine interest in her business, the business owner’s attitude has begun to grow more confident again. The business will be moving from its current location in a light industrial area to a prominent, high profile retail strip, with an expansion into retail trade. A marketing campaign to launch the store is about to be commenced. It is anticipated that the huge increase in diverse traffic will boost all facets of the business. ..
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